The display of the error code E2 in your Samsung washing machine indicates a problem in the drainage system. The error could occur at the beginning, during, and at the end of the washing cycle. The appearance of such an error stops the spins, and the machine cannot drain the used water.
What causes the error code?
The problem may emanate from:
- Clogged/ kinked drain hose
The accumulation of minerals and other debris may block the drain hose, thus inhibiting the flow of water. Bent hoses won’t allow free flow of water too.
- Faulty drain pump
The drain pump turns clockwise to suck used water and then pump it to the drain hose for flow to the sewerage. If faulty, it won’t function, leaving the recirculating pump to circulate dirty water.
- Defective drive belt
A broken belt will make the rotation of the impeller impossible, making the pump unable to suck the dirty water.
- Blocked sewer system
The sewer pipe may block due to the accumulation of linen and other solid waste, and this may imply no flow of washed water from the machine.
- Faulty control module
Errors in the control module may cause the failure of the motor to propel the drive belt. The error could result from the loose or damaged wire harness. It may also result from a slight deviation in the flow of current.
Fixing the problem
There are a few issues you need to fix before dismantling the machine.
Reset the machine
Unplug from power the machine and reconnect it after 10 seconds.
- Restart the machine to see if the water drains
- If it works, then an error in the control module caused the error code.
Fix the sewer drain
- Locate the sewer pipe at the back of the machine.
- Detach the hose from the sewer and use a bucket to trap the wash water
- If the wash water comes out as usual, then the sewage has blocked.
- Call for the services of a professional plumber to unblock the sewage system.
Fixing the drain pump and the hose
If water does not come out after disconnecting the sewer pipe, then there could be an issue with the drain pipes or pump.
- Switch off the machine and drain all the remaining water
- Unscrew the bottom panel to access the drain pump
- Unscrew the pump, and remove the clamps and then pluck it out
- Disconnect the branch pipe and remove any clogs
- Inspect to ensure that the impeller is in good condition
- Use a multimeter to test if the rotor of the drain motor is working.
- Replace the drain pump if it’s faulty.
- Assemble the washer using the reverse process.
- Test the machine to see if the water drains.
If it fails, test the connections of the machine’s control module to the drain pump to ensure continuity. Test also the various elements of the module to repair any defects.