Many forum users have mentioned getting an error message that says “DirectX experienced an unrecoverable error” while launching a game or graphics-intensive utility. The window prompts you to search the log file and refuses to let you use the program. This error box can appear when playing games such as War Zone, Fivem, Call of Duty, etc. Any time a system call or GPU call is made, the system tries again or tries to recover if the first attempt fails. In this case, DirectX finds an error and is unable to recover or attempt again. The issue may stem from the game, the graphics driver, or corrupt data. Direct X is a collection of APIs (Application Programming Interfaces) that supports the device by launching complex functions for playing graphics and other multimedia features, including 3D in video games. It’s a Microsoft-created resource for Windows that may be needed if you want to install multiple games. The most recent Direct X versions ensure the graphics in Windows games are of higher quality.
Table of contents
- When Does the “Direct X Encountered an Unrecoverable Error” Occur?
- Solution 1: Verify the Game DirectX System Requirements
- Solution 2:Re-Install the Graphics Card Driver
- Solution 3: Update Graphic Card Driver
- Solution 4: Update Game/Windows to The Latest Build
- Solution 5: Configure Display Scaling Settings.
- Solution 6: Change Advanced Graphic Options
- Solution 7:Re-Install the Game
- Solution 8: Disable Hardware Acceleration
- Solution 9: RUN DirectX DIAGNOSTIC TOOL
- Solution 10: Edit the Registry
- Solution 11: Troubleshoot Your Network Link
- Similar Questions From The Community
When Does the “Direct X Encountered an Unrecoverable Error” Occur?
In Call of Duty games, the error message “Direct X experienced an unrecoverable error” is widespread, and it refers to a Direct X failure. Some Call of Duty fans who try to play their games on Windows gets an unrecoverable Direct X error. The game will not start if this occurs, and an error message will appear. The error occurs most often when beginning Call of Duty files, but it can also happen when starting other Windows games. As one of the solutions, make sure your devices follow the game’s requirements. This is how you can reinstall a game that is giving you the Direct X unrecoverable mistake.
Make sure you’ve completed the following before moving on to advanced troubleshooting: restart the device, restart the game, and reinstall the game or application. By restarting and reinstalling the software, it can solve many issues. Also, if games are adding additional Shaders, make sure to finish the installation process. There are improvements to the games, and they could be beneficial.
If the DirectX unrecoverable error persists, follow this guide to resolve the issue permanently.
Solution 1: Verify the Game DirectX System Requirements
There are video games that need DirectX to be installed, and there may be compatibility variations between them, with some needing older or more recent versions of DirectX. Modern video games, for example, almost always necessitate one of the most recent systems, such as DirectX 11 or 12.
Easy solutions include:
- Check the game publisher’s official website to see which DirectX framework version you’ll need. (For example, here are the Call of Duty: Warzone requirements.)
- If your Windows computer does not meet the DirectX system requirements and needs to run the game, the DirectX error in Windows 10 will most likely occur.
As a result, check the game’s DirectX system requirements:
- Navigate to the game’s Steam page or go to the publisher’s website and navigate the game’s page.
- Locate the game’s DirectX system requirement.
- Then thumb Win + R to open the Run box > type dxdiag > press OK
- The DirectX Diagnostic Tool appears to open, and on the System tab, you can see a list of your Windows system’s DirectX version.
If they don’t fit or you’re running an older version of DirectX, use Windows Update to update it. Since there is no separate DirectX update kit, you would need to update all components of Windows. The most recent version is updated when you first install it, and it is then automatically renewed during device updates. The problem is that not all versions of Windows are compatible with the new DirectX versions. The latest versions of DirectX 11.3 and 12 are only supported by Windows 10 and Server 2016.
Suppose the game you want to play needs DirectX 12, and you’re running Windows 7. In that case, the only way to fix the “unrecoverable error” message is to update your Windows operating system, provided your device supports it.
Furthermore, Microsoft offers the DirectX End-User Runtime Web Installer, making it simple to upgrade an obsolete DX version. Begin by going to Microsoft’s website and click the Download button to save and install the DirectX installer on your PC. You can now check to see if your Windows device has the most recent DirectX update.
Solution 2:Re-Install the Graphics Card Driver
Some of the most common reasons why Call of Duty games crash for some players are driver-related issues. If you get a DirectX Unrecoverable Error out of nowhere, you likely have a problem with your computer’s drivers or the operating system. Warzone is compatible with Windows 7 64-bit (SP1) or Windows 10 64-bit and NVIDIA GeForce GTX 670, GTX 1650, or Radeon HD 7950 video cards.
If updating the DirectX version does not solve your issue, you can try reinstalling the graphics card driver. This method succeeded for many users in resolving the DirectX unrecoverable bug.
To do so, follow these steps:
- Select Win+R to open the Run window, then type dxdiag into the box and press OK.
- Also, on the Display tab of the DirectX Diagnostic Tool, check and record the graphics card and manufacturer features.
- Then, on the System tab, make a note of whether the operating system is 32-bit or 64-bit.
- Next, go to the video card on the manufacturer’s official website, > select on the drivers or download center hyperlink, > and then type your graphics card in the search box.
- Choose the latest video card driver for your Windows platform from the drop-down menu.
- Choose Device Manager by pressing the Win + X hotkey.
- After that, double-click Display adapters > right-click the specified graphics card to access its context menu.
- Then, from the context menu, select Uninstall computer.
- Select Delete the driver settings for this computer from the drop-down menu > click the Uninstall button > restart your Windows OS.
- If the prompt window for detecting graphics card driver appears, press Cancel.
- Finally, install the graphics card driver that you downloaded. You may need to extract the zip archive.
Solution 3: Update Graphic Card Driver
If reinstalling the graphics card driver does not solve the problem, try upgrading them and see if the DirectX error disappears when playing games on Windows 10.
There are two ways you can employ to update your drivers automatically. Begin by entering device manager in the taskbar’s search box, then picks Device Manager. Proceed to choose a category to see device names, then right-click (or press and hold) the graphic card driver. Select Automatically search for new driver apps, and Update Driver is the option to choose. If Windows cannot locate a new driver, go to the Microsoft official website or the manufacturer’s website and look for the latest driver update for your Windows version and follow the instructions.
In some instances, manually downloading the drivers is time-consuming, but it also runs the risk of installing the incorrect driver, resulting in severe malfunctioning.
As a result, it is highly advised and recommended that you use Driver Easy to upgrade your graphics card drivers. This is a sophisticated tool that scans for and updates all device drivers. Driver Easy can detect your device and locate the appropriate drivers for it automatically. You do not need to know what operating system your machine is running. Additionally, you don’t have to worry about downloading and installing the wrong driver. Also, you do not have to beat yourself up about making a mistake during the installation process.
Solution 4: Update Game/Windows to The Latest Build
If upgrading the graphics drivers doesn’t help, see if the game you’re playing is obsolete and then fix it. Also, make sure that Windows has the most recent updates installed. Installing the most recent update is crucial because you will be at risk of corruption or encounter multiple errors if you do not do so.
Unexpected coding bugs can cause errors in some games. In certain situations, defective hardware may cause a software error to occur while the game is running, resulting in in-game crashes or random errors. Keeping your apps, drivers, and applications up to date can help you avoid problems caused by random bugs.
The steps to update the game and the operating system include the following: Press Windows + S > form Update in the search bar > open the Update settings.
Now, in the update options, go to Check for updates and press it. The device directly connects to Microsoft servers to see if any updates are available. If any updates have already been highlighted, install them right away. Reboot your device after the update has been activated. Then start the game (or the game client, such as Steam or Blizzard) and navigate the update section. And, if there are any updates available, check for them > then download and install them. Restart your system > verify if the call of duty warzone ‘DirectX encountered an unrecoverable error’ still appears or not.
Solution 5: Configure Display Scaling Settings.
According to some Call of Duty warzone gamers, configuring the Display Scaling Settings for COD Advanced Warfare and Ghosts fixes the DirectX unrecoverable mistake.
To do so, follow these steps: Be sure to change DPI (Dots Per Inch) settings in Windows 10 by right-clicking the desktop and selecting Display Settings from the pop-up menu. If your current DPI scale value is not 100, type it in the text box and press Apply. To apply the custom scale factor, click Sign out. • If you’re using Windows 8, drag the DPI scaling bar’s slider to the left.
If adjusting the display scaling settings does not help, try lowering the game’s advanced graphics settings.
Solution 6: Change Advanced Graphic Options
Another helpful alternative for gamers to patch DirectX experienced an unrecoverable error is to use this.
According to the consumers, disabling or lowering the game’s advanced graphics settings works for them. Advanced graphics settings, such as Shadow management, deplete the computer’s resources, which leads to errors such as the DirectX unrecoverable error. Go to the control panel of different graphics cards to find the graphics options> try lowering the setting to a minimum. Instead, go to the game’s in-game graphics settings, double-check the settings, and try lowering the settings to the minimum.
Ensure your graphics settings are checked before resetting the settings to default values and seeing whether that fixes the DirectX error message.
Check to see if the error is still present.
Solution 7:Re-Install the Game
If none of those mentioned above solutions, such as updating the game or downloading the new updates issued by the game developer, you may need to uninstall and reinstall the game.
Try using a third-party uninstaller to remove the game. This step allows you to entirely delete the game from your machine, leaving no traces, junk files, or other remnants.
Restart your computer and download the latest version of the game from the publisher’s website or other gaming sites such as Steam. Install it on your Windows machine and try rerunning the game. Hopefully, you should now be able to play it without getting the DirectX unrecoverable error.
Solution 8: Disable Hardware Acceleration
In layman’s terms, Hardware Acceleration refers to using the computer’s hardware to perform a task or operation faster than software does. It, therefore, ensures the graphics are rendered smoothly. Most processors execute instructions in a sequential, one-by-one fashion, but you can speed up the process by tweaking it a little. The aim is to transfer all graphics and text rendering from the Central Processing Unit to the Graphics Processing Unit, which will result in improved performance.
Hardware accelerators, also known as graphics accelerators or floating-point accelerators, can significantly increase the performance of an application. More general and less specific terms such as graphics cards and video cards have primarily replaced Hardware Accelerator.
Although you should leave the settings in Windows at their defaults, you can switch off or disable Hardware Graphics Acceleration or minimize Hardware Acceleration if you see Graphics errors in your program. The program will run in software rendering mode if the Hardware Acceleration is fully disabled.
Many users use third-party applications to keep track of their hardware, such as GPU and CPU temperatures, frame rate, etc. With familiar games like Warzone, software like MSI Afterburner, Riva Stats Server, GeForce Experience Overlay, Discord, and others have triggered the DirectX problem. Other apps can be found in addition to these. My advice would be to play the game without them to see if they were the source of the issue.
Solution 9: RUN DirectX DIAGNOSTIC TOOL
It can be difficult to diagnose issues with a DirectX installation. Microsoft, thankfully, has a helpful tool called the DirectX Diagnostic Tool that can assist you. If nothing else works, go to the official forums and post your problems there. Occasionally, businesses have a straightforward approach that can be beneficial.
To open the Run command box; Press Windows + R. Enter the command dxdiag, which will launch the DirectX Diagnostic Tool right away. The Device tab displays general information about your system, including the DirectX version you currently have installed.
Solution 10: Edit the Registry
This solution is the last option to pursue if none of the other options works for you; you’ll need to change some registry entries in this case.
Manually accessing the registry is dangerous since a single error will destroy the entire system, causing it to stop working. As a result, be sure to observe the measures outlined carefully.
To do so, follow these steps: To open the Registry Editor, select Win + R > type regedit in the run box > hit Enter. Now go to this registry location:
HKEY CLASSES ROOTPROTOCOLSFiltertext/xmlHKEY CLASSES ROOTPROTOCOLSFiltertext/xml
Then go to File > Export, give the file a name, and save it from backing up the selected registry branch. Next, right-click text/XML and select Delete, then confirm with the Yes button. Finally, shut down the Registry Editor.
Solution 11: Troubleshoot Your Network Link
In Call of Duty Modern Warfare and Warzone games, a slow or intermittent link can lead to matchmaking and other issues. If this error keeps on occurring or you are experiencing problems while trying to enter matchmaking or when already in the game, you should consider troubleshooting your network link.
Check that all of your hardware is wired correctly, switched on, and running. This reason may be the cause of your networking problems if a cord has fallen loose or someone has turned off a vital router. Ensure that all switches are in their proper locations and have not been unintentionally bumped.
After that, turn off and on the hardware. This step is the most common method of IT troubleshooting, and although it may seem simple, it often solves the issue. Simple issues can be resolved by power cycling your modem, router, and computer; make sure to switch each system off for at least 60 seconds before turning it back on.
Errors can bore you during a game. We all seek to have a fun and fantastic gaming experience, and error codes can deter that. Luckily, this article has elaborated on the error and how to resolve it. The solutions provided are simple to implement and will allow you to resolve the error and begin playing the Call of Duty game without difficulty. Make sure to carefully follow each of the solutions specified to fix DirectX errors on Windows 10 and start playing games with ease.